As the internet manager for a car dealership group, I want to find all Ford Explorers across my 10 rooftops including VIN, image URLs and lot location so I can promote these cars online because there is an upcoming manufacturer incentive...Read More
Some assignments really are sweeter than others. Case in point, I recently visited the Fresh Beginning's cookie factory in Valdosta GA, for a personal tour with one of Fresh Benning’s first employees. I was eager to learn firsthand how a small cookie idea grew to one the most popular Automotive CRM and third-party call centers in the US...oh and to sample the goods as well...Read More
Sales-performance incentive funds are referred to as “Spiffs.” In sales culture, a Spiff is synonymous with commissions or rewards - the rewards focus behavior...Read More
I sat down with Cynthia Chen, product manager at Dealer 360, an automotive software development group, on the topic of CSI (Customer Service Index) scores, an industry term and measure used to improve the customer experience.
Our conversation took place April 17th, 2019 at Fortellis dev day NYC, a hackathon event for automotive software developers...Read More
New York City’s Fashion District - This spring’s (dev)day was held at the Helen Mills event center of NYC’s most storied neighborhoods. As the room filled, one point quickly became clear: API-centric development is proving to be an iconic foundation, not just a seasonal fad. Developers from as far away as Puerto Rico participated in this hands-on collaborative conference...Read More
(dev) day 2019 is in the books. The record books. Based on the great response, we hope this is an event that will grow in years to come, creating an environment where developers across automotive can collaborate and innovate together. Here’s a little recap of our inaugural adventure.
Want to win service customers from independent providers? We've created a great info-graph with the tools you can use to effect change today. Cleick here to see the full story.
I have just spent a few hours getting my demo web site to work with the Implicit OAuth 2.0 flow. It was a very quick integration. OAuth 2.0 offers a secure way to make calls to the Fortellis platform
We recently spoke with Lisa Mork, the Development Program Manager on the Fortellis team. We discussed “EVENTING,” one of the many elements the team is working on to enhance the Fortellis platform.
In a past role at CDK, I provided DMS systems support to customers. Here is an example of one particular use case that might better explain how eventing could be used within Fortellis... Read More
CDK Global (Nasdaq: CDK), a leading enabler of end-to-end automotive commerce, today announced that AutoFi has have agreed to consume digital retailing application programming interfaces (APIs) from the Fortellis Automotive Commerce Exchange™ platform.