Community

Join the conversation with our developers, and build your own applications, products and services with the exchange APIs

Start a blog
26 December 2019
If you’re reading this, odds are you’re already aware of the downward trend in new car sales. In fact, Edmunds predicts that the recent decline in automotive sales may be a trend that continues for the next several years. There are loads of theories as to why this is happening, but the numbers don’t lie. It’s something all of us in the auto industry are probably aware of... Read More
Post by Dave Doff
06 December 2019
Keeping your CSI in a good place can feel like you’re constantly playing defense. It may not even matter if the vast majority of your customers regularly has great experiences. A few bad reviews are all it takes to affect your entire business...Read More
Put more points on the CSI scoreboard with these 4 tips See why Hailer is a game-changer in customer satisfaction.
Post by Dave Doff
04 December 2019
At Fortellis, we are continually striving to offer a better user experience. We have been working hard behind the scenes to bring you a workflow...Read More

UX Update Article Tile
Post by Brian Miller
07 November 2019
All dealerships can benefit from having a loaner program in place. They’re a great bargaining chip when closing Service sales that take a long time to complete, they help with customer retention and they can even increase your dollars per RO...Read More

Loaners are useful, but a little wasteful.
Post by Dave Doff
10 October 2019
Have you ever been called a control freak? If you have, don’t feel bad. There’s a good reason the desire to be in control helps your business succeed — especially for automotive dealers...Read More
Post by Dave Doff
Ask a Question
Replies 1
Activity 8 months 1 week
Replies 1
Activity 9 months 1 day
Replies 1
Activity 9 months 6 days
Replies 1
Activity 11 months 3 weeks
Replies 1
Activity 9 months 1 day
Replies 1
Activity 1 year 4 months
Replies 1
Activity 1 year 4 months
Replies 1
Activity 1 year 5 months
Replies 1
Activity 1 year 8 months
Replies 1
Activity 1 year 8 months
Replies 2
Activity 1 year 2 weeks
Replies 4
Activity 1 year 6 months
Replies 1
Activity 1 year 7 months