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17 June 2019

As the internet manager for a car dealership group, I want to find all Ford Explorers across my 10 rooftops including VIN, image URLs and lot location so I can promote these cars online because there is an upcoming manufacturer incentive...Read More

Using Postman with Fortellis
Post by Brandon Boyd
10 June 2019

Some assignments really are sweeter than others. Case in point, I recently visited the Fresh Beginning's cookie factory in Valdosta GA, for a personal tour with one of Fresh Benning’s first employees. I was eager to learn firsthand how a small cookie idea grew to one the most popular Automotive CRM and third-party call centers in the US...oh and to sample the goods as well...Read More

Fresh Beginnings Cookies
Post by Brian Miller
03 June 2019
What are Spiffs and how are they Used in Dealerships Today?

Sales-performance incentive funds are referred to as “Spiffs.” In sales culture, a Spiff is synonymous with commissions or rewards - the rewards focus behavior...Read More

Spiffit In-Dealership Display
Post by Sean Ugrin
20 May 2019
Brandon Boyd
Cynthia Chen
Fortellis
Dealer360

I sat down with Cynthia Chen, product manager at Dealer 360, an automotive software development group, on the topic of CSI (Customer Service Index) scores, an industry term and measure used to improve the customer experience.

Our conversation took place April 17th, 2019 at Fortellis dev day NYC, a hackathon event for automotive software developers...Read More

Post by Brandon Boyd
26 April 2019

New York City’s Fashion District - This spring’s (dev)day was held at the Helen Mills event center of NYC’s most storied neighborhoods. As the room filled, one point quickly became clear: API-centric development is proving to be an iconic foundation, not just a seasonal fad. Developers from as far away as Puerto Rico participated in this hands-on collaborative conference...Read More

Post by Brian Miller
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