06 December 2019

Keeping your CSI in a good place can feel like you’re constantly playing defense. It may not even matter if the vast majority of your customers regularly has great experiences. A few bad reviews are all it takes to affect your entire business...Read More

Put more points on the CSI scoreboard with these 4 tips See why Hailer is a game-changer in customer satisfaction.
Post by Dave Doff
04 December 2019

At Fortellis, we are continually striving to offer a better user experience. We have been working hard behind the scenes to bring you a workflow...Read More

UX Update Article Tile
Post by Brian Miller
07 November 2019

All dealerships can benefit from having a loaner program in place. They’re a great bargaining chip when closing Service sales that take a long time to complete, they help with customer retention and they can even increase your dollars per RO...Read More

Loaners are useful, but a little wasteful.
Post by Dave Doff
10 October 2019

Have you ever been called a control freak? If you have, don’t feel bad. There’s a good reason the desire to be in control helps your business succeed — especially for automotive dealers...Read More

Post by Dave Doff
12 September 2019

I had the pleasure of meeting up with Collin Davis, CEO of Cartender, a digital marketing technology company that specializes in scalable, data-driven video content for the automotive industry....Read More

Catching up with Cartender at Digital Dealer 27
Post by Brian Miller
04 September 2019

If you’re a developer, you want to develop your solution on one platform rather than customize it for each software application. Fortellis is the hub for you...Read More

Post by Dave Doff
19 August 2019

Post by Brandon Boyd
15 August 2019

Post by Brandon Boyd
02 August 2019


A busy service lane is a great thing. It means your advisors and managers are selling, building trust with customers from the moment they drive into the service lane....Read More

Post by BRENT KENYON