I sat down with Cynthia Chen, product manager at Dealer 360, an automotive software development group, on the topic of CSI (Customer Service Index) scores, an industry term and measure used to improve the customer experience.
Our conversation took place April 17th, 2019 at Fortellis dev day NYC, a hackathon event for automotive software developers...Read More
New York City’s Fashion District - This spring’s (dev)day was held at the Helen Mills event center of NYC’s most storied neighborhoods. As the room filled, one point quickly became clear: API-centric development is proving to be an iconic foundation, not just a seasonal fad. Developers from as far away as Puerto Rico participated in this hands-on collaborative conference...Read More
(dev) day 2019 is in the books. The record books. Based on the great response, we hope this is an event that will grow in years to come, creating an environment where developers across automotive can collaborate and innovate together. Here’s a little recap of our inaugural adventure.
I have just spent a few hours getting my demo web site to work with the Implicit OAuth 2.0 flow. It was a very quick integration. OAuth 2.0 offers a secure way to make calls to the Fortellis platform
We recently spoke with Lisa Mork, the Development Program Manager on the Fortellis team. We discussed “EVENTING,” one of the many elements the team is working on to enhance the Fortellis platform.
In a past role at CDK, I provided DMS systems support to customers. Here is an example of one particular use case that might better explain how eventing could be used within Fortellis... Read More
CDK Global (Nasdaq: CDK), a leading enabler of end-to-end automotive commerce, today announced that AutoFi has have agreed to consume digital retailing application programming interfaces (APIs) from the Fortellis Automotive Commerce Exchange™ platform.
The most valuable companies today (Apple, Amazon, Microsoft and Facebook) derive much of their ROI from multi-sided platform business. Though success is not automatic after launching a platform that generates new sources of revenue, the below article is about the reasoning behind why many companies make the leap and the business objectives organizations strive to achieve when creating a platform.
OAuth tokens can be acquired through various different flows, depending on the use case. This post will demonstrate the implicit flow, which is intended for use by apps who don't have any means of protecting their client secret.