How to request access to Scheduling API (Query Appointment Slots) – 403 Forbidden

Forums: 
Bradley Huang
May 4 2026 at 10:33 AM

Hi all,

I’m currently trying to use the Scheduling API endpoint for querying service appointment availability:

https://community.fortellis.io/api-reference/vehicle-service/scheduling-api/scheduling-v1/post/slots

However, when I attempt to call this endpoint, I receive the following error:

403 Forbidden — "App has not requested access to this API. Please select the API from your Developer Account."

CDK Drive Search Parts Pick Ticket. and CDK Drive Async Parts Inventory

Forums: 
Simone Janin
September 14 2025 at 10:29 AM

Hello, in our current integration we were using the following APIs:

  • CDK Drive Search Parts Pick Ticket (to retrieve pick ticket / parts picking information)

  • CDK Drive Async Parts Inventory (to manage the dealer’s parts inventory, including fields like DealerId, PartNumber, Description, Manufacturer, DeletePartFlag, etc.)

Could you please confirm:

  1. Which APIs should we use now to retrieve parts pick ticket information?

How to reset your Fortellis Application Secret

Forums: 
Fortellis Demo
June 30 2024 at 2:09 PM
  1. Launch Internet browser – Chrome or Microsoft Edge
  2. Navigate to Fortellis.io
  3. Login with your registered Fortellis.io username and password.
  4. Once logged in, you will automatically land with-in the “Developer Account” page.
    1. If not, simply hover over your name (upper right corner after login to Fortellis.io) and click on “Developer Account”.
  5. From the Developer Account page, find your application and click on the application name.

    How do I use Test-Subscription ID?

    Forums: 
    Eric Burns
    August 12 2022 at 9:24 AM

    Fortellis requires a valid Subscription-Id in order to access APIs and this Id represents a subscription between a subscriber (dealer) and a Fortellis Application. To aid developer testing without a real subscriber, Fortellis creates a test subscription and provisions a Subscription-Id for testing.

    - The Test Subscription ID can be found in two locations – Fortellis APIs and Fortellis Applications.

    Fortellis APIs

    Fortellis account

    Forums: 
    May 10 2021 at 12:00 AM
    Can I sign up and create a Fortellis account using a personal email account such as Gmail?

    Security token

    Forums: 
    April 19 2021 at 12:00 AM
    How do I work with security? What information do I need from the pilot location in order to issue a security token?

    Recommendations on developing a PoC

    Forums: 
    Andrew Ruff
    December 16 2020 at 11:45 AM

    We've got a number of CDK customers looking for a more direct integration.  We've explored the APIs and can see lots of ways our platform could connect and help out CDK customers.

    I'm trying to understand though what is neccessary to really work through building and bring those solutions to market.  My ideal flow would be something along the lines of:

    1. Map out various API endpoints/plans using the Fortellis platform + docs (done)

    2. Recruit a pilot set of our existing customer base to take part in a PoC integration (done)

    Question on Security Tokens

    Forums: 
    July 28 2020 at 2:03 PM

    How do I work with security? What information do I need from the pilot location in order to issue a security token?