How to request access to Scheduling API (Query Appointment Slots) – 403 Forbidden
Hi all,
I’m currently trying to use the Scheduling API endpoint for querying service appointment availability:
https://community.fortellis.io/api-reference/vehicle-service/scheduling-api/scheduling-v1/post/slots
However, when I attempt to call this endpoint, I receive the following error:
403 Forbidden — "App has not requested access to this API. Please select the API from your Developer Account."
CDK Drive Search Parts Pick Ticket. and CDK Drive Async Parts Inventory
Hello, in our current integration we were using the following APIs:
-
CDK Drive Search Parts Pick Ticket (to retrieve pick ticket / parts picking information)
-
CDK Drive Async Parts Inventory (to manage the dealer’s parts inventory, including fields like DealerId, PartNumber, Description, Manufacturer, DeletePartFlag, etc.)
Could you please confirm:
-
Which APIs should we use now to retrieve parts pick ticket information?
API Integration Response Errors
While testing out a beta plan for my organization,
How to reset your Fortellis Application Secret
- Launch Internet browser – Chrome or Microsoft Edge
- Navigate to Fortellis.io
- Login with your registered Fortellis.io username and password.
- Once logged in, you will automatically land with-in the “Developer Account” page.
- If not, simply hover over your name (upper right corner after login to Fortellis.io) and click on “Developer Account”.
- From the Developer Account page, find your application and click on the application name.
How do I use Test-Subscription ID?
Fortellis requires a valid Subscription-Id in order to access APIs and this Id represents a subscription between a subscriber (dealer) and a Fortellis Application. To aid developer testing without a real subscriber, Fortellis creates a test subscription and provisions a Subscription-Id for testing.
- The Test Subscription ID can be found in two locations – Fortellis APIs and Fortellis Applications.
Fortellis APIs
What is Target URL for my API?
Target URL will include scheme, hostname and any additional resource path excluding your API basePath.
Example 1:
If you have a resource route accessible at https://yourserver.com/api/v1/vehicles/:id and would like to use /v1/vehicles as the basePath, then:
Fortellis account
Security token
Recommendations on developing a PoC
We've got a number of CDK customers looking for a more direct integration. We've explored the APIs and can see lots of ways our platform could connect and help out CDK customers.
I'm trying to understand though what is neccessary to really work through building and bring those solutions to market. My ideal flow would be something along the lines of:
1. Map out various API endpoints/plans using the Fortellis platform + docs (done)
2. Recruit a pilot set of our existing customer base to take part in a PoC integration (done)
Question on Security Tokens
How do I work with security? What information do I need from the pilot location in order to issue a security token?