26 December 2019

Now more than ever, fixed ops are driving profitability

If you’re reading this, odds are you’re already aware of the downward trend in new car sales. In fact, Edmunds predicts that the recent decline in automotive sales may be a trend that continues for the next several years. There are loads of theories as to why this is happening, but the numbers don’t lie. It’s something all of us in the auto industry are probably aware of... Read More
Post by Dave Doff
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06 December 2019

Put more points on the CSI scoreboard with these 4 tips See why Hailer is a game-changer in customer satisfaction

Keeping your CSI in a good place can feel like you’re constantly playing defense. It may not even matter if the vast majority of your customers regularly has great experiences. A few bad reviews are all it takes to affect your entire business...Read More
Put more points on the CSI scoreboard with these 4 tips See why Hailer is a game-changer in customer satisfaction.
Post by Dave Doff
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07 November 2019

Let Hailer reduce the size, frustration and cost of your loaner fleet

All dealerships can benefit from having a loaner program in place. They’re a great bargaining chip when closing Service sales that take a long time to complete, they help with customer retention and they can even increase your dollars per RO...Read More

Loaners are useful, but a little wasteful.
Post by Dave Doff
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10 October 2019

You Might Be a Control Freak

Have you ever been called a control freak? If you have, don’t feel bad. There’s a good reason the desire to be in control helps your business succeed — especially for automotive dealers...Read More
Post by Dave Doff
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12 September 2019

Catching up with Cartender at Digital Dealer 27

I had the pleasure of meeting up with Collin Davis, CEO of Cartender, a digital marketing technology company that specializes in scalable, data-driven video content for the automotive industry....Read More

Catching up with Cartender at Digital Dealer 27
Post by Brian Miller
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04 September 2019

The 5 Ws of Fortellis

If you’re a developer, you want to develop your solution on one platform rather than customize it for each software application. Fortellis is the hub for you...Read More

Post by Dave Doff
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19 August 2019

How Hailer is Helping Dealers Take Control

Post by Brandon Boyd
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02 August 2019

Selling Service


A busy service lane is a great thing. It means your advisors and managers are selling, building trust with customers from the moment they drive into the service lane....Read More

Post by BRENT KENYON
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15 July 2019

Five Reasons You Should Use Hailer in Your Service Drive


You asked the questions and we listned. Here are five great reasons to use Hailer in your dealership's service lane...Read More

Post by Brian Miller
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25 June 2019

Hailer is taking All Star Hyundai where they want to go

With Hailer, offered exclusivly on Fortellis, Lyft has been seamlessly integrated within service software so there’s no going back and forth to different platforms...Read More

All Star Hyundai loves Hailer
Post by Brian Miller
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