15 July 2019

Five Reasons You Should Use Hailer in Your Service Drive


You asked the questions and we listned. Here are five great reasons to use Hailer in your dealership's service lane... Read More

Post by Brian Miller
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25 June 2019

Hailer is taking All Star Hyundai where they want to go

With Hailer, offered exclusivly on Fortellis, Lyft has been seamlessly integrated within service software so there’s no going back and forth to different platforms...Read More

All Star Hyundai loves Hailer
Post by Brian Miller
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25 June 2019

Transportation Costs Can Put Dealerships on the Road to Profit

For the first time in nearly a decade, the average dealership is operating at or near a loss. While many dealers are still reporting net profits, the line between loss and profit is being drawn almost exclusively by automaker incentives, which often require increased spend to achieve... Read More

Post by BRENT KENYON
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10 June 2019

From Cookies to CRM – How Good Ideas Can Grow

Some assignments really are sweeter than others. Case in point, I recently visited the Fresh Beginning's cookie factory in Valdosta GA, for a personal tour with one of Fresh Benning’s first employees. I was eager to learn firsthand how a small cookie idea grew to one the most popular Automotive CRM and third-party call centers in the US...oh and to sample the goods as well...Read More

Fresh Beginnings Cookies
Post by Brian Miller
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20 May 2019

Rethinking the CSI score – a data-first approach

Brandon Boyd
Cynthia Chen
Post by Brandon Boyd
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16 January 2019

WANT TO WIN SERVICE CUSTOMERS FROM INDEPENDENT PROVIDERS?

Want to win service customers from independent providers? We've created a great info-graph with the tools you can use to effect change today. Cleick here to see the full story.

Winning Service Customers Info-graph
Post by Punam Chowhan
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10 December 2018

Inside Fortellis

Brandon Boyd
Lisa Mork
Post by Brandon Boyd
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27 June 2018

Why Platforms? - Innovate For Scale, Scope and Speed

The most valuable companies today (Apple, Amazon, Microsoft and Facebook) derive much of their ROI from multi-sided platform business. Though success is not automatic after launching a platform that generates new sources of revenue, the below article is about the reasoning behind why many companies make the leap and the business objectives organizations strive to achieve when creating a platform.

Platform Thinking
Post by Swapna Sasidharan
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