Scheduling API

Scheduling V1

Sample data only

Fortellis - Service - Scheduling

A Scheduling service provides a simplified process of finding and booking appointments that respect the work capacity of the dealership.

What does this API do?

The API will allow you to build and refine queries for available appointment slots. A query is a set of criteria that are used to filter the dates and times that appointments are available. These criteria may include the vehicle type, requested services, consumer transportation, and/or service advisor. The result is a a query result composed a set appointment slots that match the filter criteria and a query identifier. The query identifier can be reused with additional criteria to incrementally refine the search. The scheduler will internally track the search criteria for you.

Intended Audience

It is expected that dealer web sites, aggregation services and similar will use this service to allow users to book their vehicles into a dealership without needing to contact the dealer directly.

GET

Tests if there is a valid connection between Fortellis and the API Provider

GET

Query an advisor

GET

Query the service advisors available when booking an appointment

GET

Query a team

GET

Query the service advisor teams available when booking an appointment

GET

Query a transport option

GET

Query the available transport options

POST

Query available appointment slots.

POST

Attemps to reserve an appointment given a set of request criteria.

POST

Attemps to update a reserved appointment given a set of request criteria.

DELETE

Cancels an appointment an appointment and safely releases all associated reserved reources (e.g.