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A customer is an individual who has been sold a vehicle, is a prospect on a vehicle, has bought parts or has had their vehicle repaired or serviced through the dealership and exists in a Customer Relationship Management system.

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A labor operation code (opcode) is used to specify the work to be done in service requests contained in CDK Drive appointments and repair-orders

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A repair order is a working record of a the work carried out by the service department on a vehicle. This could be any set of services, repairs, body repairs, government tests etc. This version is specific to CDK Drive.

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Associates identification, type, status, and customer information about a vehicle

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by Anonymous (not verified) ยป Sat, 06/12/2021 - 00:00
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