Mon, 05/04/2026 - 10:33
#1
How to request access to Scheduling API (Query Appointment Slots) – 403 Forbidden
Hi all,
I’m currently trying to use the Scheduling API endpoint for querying service appointment availability:
https://community.fortellis.io/api-reference/vehicle-service/scheduling-api/scheduling-v1/post/slots
However, when I attempt to call this endpoint, I receive the following error:
403 Forbidden — "App has not requested access to this API. Please select the API from your Developer Account."
I’m a bit confused because:
- I was able to find this API in the Community API reference, but
- I don’t see any corresponding listing in the Fortellis API Docs / catalog where I can request or subscribe to it
Could someone clarify:
- Is the Scheduling API (Query Appointment Slots) still available for partner use?
- If so, how can I request access or enable it for my app?
- Is this API restricted to specific partners, DMS configurations, or approval workflows?
Any guidance on the correct process (or who to contact) would be really helpful.
Thanks in advance!