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06 December 2019
Keeping your CSI in a good place can feel like you’re constantly playing defense. It may not even matter if the vast majority of your customers regularly has great experiences. A few bad reviews are all it takes to affect your entire business...Read More
Put more points on the CSI scoreboard with these 4 tips See why Hailer is a game-changer in customer satisfaction.
Post by Dave Doff
04 December 2019
At Fortellis, we are continually striving to offer a better user experience. We have been working hard behind the scenes to bring you a workflow...Read More

UX Update Article Tile
Post by Brian Miller
07 November 2019
All dealerships can benefit from having a loaner program in place. They’re a great bargaining chip when closing Service sales that take a long time to complete, they help with customer retention and they can even increase your dollars per RO...Read More

Loaners are useful, but a little wasteful.
Post by Dave Doff
10 October 2019
Have you ever been called a control freak? If you have, don’t feel bad. There’s a good reason the desire to be in control helps your business succeed — especially for automotive dealers...Read More
Post by Dave Doff
12 September 2019

I had the pleasure of meeting up with Collin Davis, CEO of Cartender, a digital marketing technology company that specializes in scalable, data-driven video content for the automotive industry....Read More

Catching up with Cartender at Digital Dealer 27
Post by Brian Miller
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