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26 December 2019

Now more than ever, fixed ops are driving profitability

If you’re reading this, odds are you’re already aware of the downward trend in new car sales. In fact, Edmunds predicts that the recent decline in automotive sales may be a trend that continues for the next several years. There are loads of theories as to why this is happening, but the numbers don’t lie. It’s something all of us in the auto industry are probably aware of... Read More

Post by Dave Doff

06 December 2019

Put more points on the CSI scoreboard with these 4 tips See why Hailer is a game-changer in customer satisfaction

Keeping your CSI in a good place can feel like you’re constantly playing defense. It may not even matter if the vast majority of your customers regularly has great experiences. A few bad reviews are all it takes to affect your entire business...Read More

Post by Dave Doff

04 December 2019

Fortellis - A Better user Experience

At Fortellis, we are continually striving to offer a better user experience. We have been working hard behind the scenes to bring you a workflow...Read More

Post by Brian Miller

07 November 2019

Let Hailer reduce the size, frustration and cost of your loaner fleet

All dealerships can benefit from having a loaner program in place. They’re a great bargaining chip when closing Service sales that take a long time to complete, they help with customer retention and they can even increase your dollars per RO...Read More

Loaners are useful, but a little wasteful.

Post by Dave Doff

10 October 2019

You Might Be a Control Freak

Have you ever been called a control freak? If you have, don’t feel bad. There’s a good reason the desire to be in control helps your business succeed — especially for automotive dealers...Read More

Post by Dave Doff