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Anonymous (not verified)
Call Recording Url
Can we pass in a Call Recording Url that would be presented in ELead for the user to click on and listen to?

Yes, there is nothing
Yes, there is nothing preventing you from sending in a URL in a comment since they are essentially free-form text fields. However, it's unclear whether the link is guaranteed to be actionable for the CRM user viewing it. The link may or may not be clickable, might not be reachable depending on the dealership’s network configuration, etc.

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